Transcriptionist services – The ultimate guide

When you need something transcribed, it’s easy to assume that a speech-to-text app can take care of your needed transcriptionist services for you. After all, we’ve been conditioned in the 21st century to assume that a digital solution is always available and affordable. The truth is that while the automated speech recognition apps can be useful, even the best struggle with accuracy.  

Even if your audio is great quality with no background noise. They struggle with accents, technical, legal, and medical jargon which result in a net loss of saved time as you have to go back through the document identifying and correcting the mistakes made by the software.

There are some things that are simply better with the human touch, and we consider our transcriptionist services among them. Still not convinced? That’s okay. We hope you’ll join us on our ultimate guide to our services. Let’s see if we can’t change your mind…

US Based Transcriptionist Services

There’s no place like home. And we don’t just mean apple pie, good coffee and the ability to find an iHOP whenever you need one (seriously, they’re not that international). When choosing a transcriptionist services company we pride ourselves on being 100% US based. That means you’ll never need to worry about your regional accent being misunderstood (we love you Kentucky! You too Boston!).

It means you won’t have to go through your transcript picking out French anachronisms like flavour and colour which are still found in UK, Canadian and Australian English. It means you’ll get the kind of personal customer service that you only get from choosing a US based company.

Most importantly, it means that your data is always subjected to the same data protection standards (HIPAA and HITECH) held and managed with 100% compliant practices. Unlike other transcriptionist services companies, we won’t ship your data overseas to save money. This can create data vulnerabilities for our clients that we are not prepared to accept.

College educated transcriptionists

Our carefully selected team of transcribers are not only skilled and experienced, they’re college educated and highly literate. Unlike a speech to text app, they’ll never leave homophones in your transcript, or struggle with complex medical, legal, technical or professional lingo. We invest in top-tier talent to ensure that you get the highest quality transcription, every time.

Why trust anyone else with your transcriptionists services needs?

Your transcriptionist services deadlines are our deadlines

Transcribing lengthy audio and video files is a time consuming process. In fact, the industry standard for a good quality transcription is around 4 hours for every hour of audio. However, we understand that you have deadlines and sometimes you need a transcriptionist service to pull out all the stops to get your transcription files ready on time. 

We work tirelessly to ensure that your transcripts are print ready when you need them and guarantee on-time delivery. 

Your deadlines are our deadlines.

Take a look at our customer reviews

Of course, we don’t expect you to take anything we say about ourselves at face value. We understand that brands are always making bold claims about themselves and their services and in this digital age where so many companies will say whatever it takes to get your attention, we expect you to take what we say about ourselves with a grain of salt.

However, we hope that you’ll take a moment to read some of the reviews left by our happy customers. We’ve been honored to serve a range of industries to bring the same high standard of audio transcription services to people in the worlds of academia, legal and law enforcement, healthcare, marketing, human resources and beyond. And we’re just as proud to have left a lot of people happy along the way.

We think their words speak much more eloquently about our services than we could!

Outstanding customer service

A transcriptionist service is just like any other service, you need to feel that you can trust the people providing it. You need to feel like you can approach them with your questions, concerns and misgivings and know that they’re heard. Not given a one-size-fits-all response by a chatbot or (worse still) ignored completely.

We are dedicated to providing outstanding customer service to each and every customer, no matter how large, how small or how complicated their order. We believe it’s what our clients deserve.

So, what are you waiting for? If you need premium transcription services get in touch with us today. A member of our team will be more than happy to explain what our comprehensive range of transcription services can do for you.

Looking For A Transcription Service?

Ditto Transcripts is a U.S.-based HIPAA and CJIS compliant company with experienced U.S. transcriptionists. Learn how we can help with your next project!